"SALES: You will be pleased to know that my wife's mother had a smooth and pleasant move to her new home in West Sussex. At ninety years old the thought of moving her to a new environment was extremely daunting for her and us and I must congratulate your company for all the worries that were lifted. All your colleagues were extremely sensitive to the anxieties that mum had and could not have done more to ensure a smooth changeover. I would also like to pass on the very positive comments we had from McCarthy and Stone and our solicitors who were kept politely informed but on their toes! To have bought and sold, exchanged and completed in less than seven weeks has ensured that the undoubted traumas of moving have been kept to an absolute minimum. Thank you all."